Network Technical Support Service

About Service

Providing technical support to the beneficiaries of FedNet services. This service is available to the entity by default as soon as it enrolls on any of FedNet services.

To view FAQ, Click here

Service Steps

1 Step 1

Log-in using the UAE Pass
2 Step 2

Send the requests and inquiries to the technical support team
3 Step 3

TDRA will review and study the request
4 Step 4

Receive TDRA's response to the inquiry or request

Expected Time

Priority level 1: Within 4 hours Priority level 2: Within 8 hours Priority level 3: Within 4 workin

Fees

Free of charge

TargetAudience

Government entities

Channels

Mobile Application

TDRA Website

Terms And Conditions

None

New_ServiceComplexityLevel

Normal

New_ServicePackageAndType

None

New_ServiceOutlet

Technical support to entities integrated with FedNet.

New_ServicePrivacy

This service is available to the entity by default as soon as it enrolls in any of FedNet services.

New_ServiceLimit

None

New_ServiceConnectivityWithOtherServices

None

Required Documents

None

Payment Channels

Not available

Start the service

Download

network-technical-support-service