In recognition of our immense importance of Consumer welfare in the UAE, the TDRA has instructed both licensees to publish and maintain up to date Service Coverage Interactive Maps (SCIM), for the following objectives:

To display the availability of telecommunications services in the UAE
To increase Consumer welfare and happiness
To empower Consumers to make informed decisions regarding their telecommunications needs and requirements.

The SCIM will enable UAE public telecommunication consumers to obtain coverage information of specific services on a specific location on the map, such as cellular coverage (2G, 3G, 4G, 5G) and fiber coverage for fixed services (double play and triple play).

In addition, it displays the location of the business- and service centers owned by the licensees in the UAE.